Thank you for shopping at Volts & Threads.

Because our products are made-to-order, we do not accept returns or exchanges for:

• Wrong size selections made by the customer
• Buyer’s remorse
• Minor color variations caused by screen settings

However, we will gladly replace or refund items that arrive:

• Damaged
• Defective
• Misprinted
• Incorrect due to our error

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 14 days of receiving your order.

To help us resolve the issue quickly, include:

• Your order number
• A description of the issue
• Clear photos of the item and packaging

Refund Approval

Once your request is reviewed and approved, we will:

• Send a replacement item, or
• Issue a refund to your original payment method

Refund processing times may vary depending on your payment provider.

Non-Returnable Items

The following items are non-returnable:

• Sale or clearance items
• Gift cards
• Custom or personalized products unless defective

Contact Us

For any return or refund concerns, please contact us through our website contact page.